Envision Marketing Agency, LLC — Terms of Service

Effective Date: September 28, 2025

These Terms of Service (“Terms”) govern your access to and use of websites, services, and deliverables provided by Envision Marketing Agency, LLC (“Envision,” “we,” “us,” or “our”). By purchasing services or checking “I have read and agree” at checkout, you agree to be bound by these Terms and the applicable service-specific addenda below.


1. Who We Are


2. General Terms

2.1 Eligibility & Accounts

  • You must be at least 18 years old to use our services.

  • You are responsible for safeguarding account credentials and all activity under your account.

2.2 Payments & Taxes

  • All fees are in U.S. dollars (USD).

  • Payments are due as described per service (project, subscription, or add-on).

  • Late payments may incur a 1.5% monthly fee (or max permitted by law).

  • You are responsible for applicable taxes, excluding Envision’s income taxes.

2.3 Refunds & Cancellations

  • Unless otherwise specified, payments are non-refundable once work has begun or services have been delivered.

  • Service-specific cancellation policies apply as outlined in the addenda.

2.4 Intellectual Property

  • Final deliverables are owned by the client upon full payment.

  • Envision retains rights to underlying tools, frameworks, and pre-existing IP.

  • Envision may showcase completed work in its portfolio unless opted out in writing.

2.5 Prohibited Uses

You may not use our services to violate laws, infringe IP rights, distribute malware, or engage in fraud, spam, or impersonation.

2.6 Disclaimers

Services are provided “as is.” We do not guarantee results (e.g., rankings, revenue, traffic).

2.7 Limitation of Liability

Our liability is limited to the amount paid by you to Envision in the 3 months prior to the claim. We are not liable for indirect or consequential damages.

2.8 Indemnification

You agree to indemnify Envision against claims arising from your use of our services, violation of these Terms, or content you provide.

2.9 Governing Law & Disputes

  • Governed by the laws of Arizona, USA (Maricopa County).

  • Disputes will be resolved by binding arbitration (AAA/JAMS rules).

  • Class action and jury trial rights are waived to the extent permitted by law.

2.10 Changes to Terms

We may update these Terms at any time. Continued use after updates constitutes acceptance.


Service-Specific Addenda


Addendum A — Website Design Terms & Conditions

A1. Scope of Work

  • Each plan specifies included services.

  • Typical inclusions: 5 custom pages, responsive design, WordPress setup, forms, social links, basic SEO, analytics.

  • Additional services (e.g., advanced SEO, ads, content writing) are excluded unless purchased separately.

A2. Timeline & Deliverables

  • Projects begin 2–3 business days after deposit.

  • Completion target: 3–4 weeks, assuming timely feedback.

A3. Payment

  • Standard: 50% deposit upfront, 50% before launch.

  • Non-refundable once work has begun.

A4. Revisions & Responsibilities

  • 2 rounds of revisions per milestone.

  • Requests must be submitted within 5 business days of delivery.

  • Client must provide timely content, logins, and approvals.

A5. Scope Changes & Out-of-Scope Work

  • Requests outside the agreed plan/proposal are billed as scope changes.

  • Scope changes may extend timelines and incur additional fees.

  • Approval may be provided via email, written acknowledgment, or checkout of an add-on item.

A6. Ownership & Termination

  • Final deliverables belong to client upon full payment.

  • Deposits are non-refundable.

  • Envision may showcase work in its portfolio.


Addendum B — Website Maintenance Terms & Conditions

B1. Core Services (included in all plans)

  • WordPress, theme, plugin updates

  • Monthly backups

  • Uptime monitoring

  • Minor edits/bug fixes (up to 30 minutes/month)

B2. Optional Add-Ons

  • Malware scanning/protection

  • Monthly performance reports

  • Content updates beyond 30 mins/month

  • Hosting (if purchased separately)

B3. Payment & Termination

  • Billed monthly in advance (starting at $79/month).

  • Month-to-month, cancelable with 14 days’ notice.

  • Non-refundable once billing period begins.


Addendum C — Website Hosting Terms & Conditions

C1. Hosting Services Provided

  • Secure WordPress hosting

  • Daily backups

  • SSL certificate

  • Server-level security/caching

  • Storage (1GB–5GB depending on plan)

C2. Payment & Limitations

  • Hosting: $29/month (or discounted annual).

  • Includes server-related support only (not plugin/content troubleshooting).

C3. Termination & Migration

  • Cancel anytime with 14 days’ notice.

  • Files/databases can be exported on request; migration is client’s responsibility unless purchased separately.


Addendum D — Instagram Growth Terms & Conditions

D1. Services Provided

  • Organic growth through targeted engagement

  • Audience targeting (niche, hashtags, location)

  • Monthly reports + consultation (Premium only)

D2. Term & Pricing

  • Monthly subscription

  • Standard: $147/month

  • Premium: $247/month (includes reporting + consultation)

  • Cancel anytime with notice before next billing cycle

D3. Client Responsibilities

  • Provide valid account login and brand targeting preferences

  • Client is responsible for content posting

  • No guaranteed follower numbers or engagement rates

D4. Disclaimer

  • Results vary due to account history, niche, and algorithm changes

  • Envision is not liable for restrictions, suspensions, or penalties from Instagram


Addendum E — SEO Services Terms & Conditions

E1. Services Provided

  • On-page optimization

  • Keyword research + targeting

  • Monthly performance reports

  • Blog content strategy (Pro only)

  • Local SEO support (if applicable)

E2. Term & Pricing

  • Monthly subscription basis

  • Starter: $500/month (up to 5 pages)

  • Pro: $1,000/month (includes blog strategy + advanced reporting)

  • Cancel with 14 days’ written notice

E3. Client Responsibilities

  • Provide timely access to website + analytics

  • Approve recommended content/changes promptly

E4. Disclaimer & Liability

  • No guaranteed rankings due to algorithm changes

  • Results vary by industry, competition, and site history

  • Envision not liable for ranking drops, penalties, or third-party issues


Contact

Questions about these Terms? Contact us at:
Email: co*****@*********************cy.com
Address: Envision Marketing Agency, LLC, El Mirage, AZ, USA

Envision Marketing Agency, LLC — Website Design Terms & Conditions

Effective Date: September 28, 2025

These Website Design Terms & Conditions (“Web Design Terms”) apply to all website design and development services (“Project,” “Services”) purchased through Envision Marketing Agency, LLC (“Envision,” “we,” “us,” or “our”) and are incorporated into our main Terms of Service. By checking “I have read and agree” at checkout, you agree to be bound by these Web Design Terms.


1. Project Overview

Envision will design and develop a responsive, modern website tailored to your business goals. Services generally include:

  • Website strategy, design, and development

  • Basic on-page SEO setup

  • Mobile-responsive design for all devices


2. Scope of Work

Each website design plan specifies what is included. Typical inclusions may be:

  • A set number of custom-designed pages (e.g., Home, About, Services, Contact)

  • WordPress setup and theme customization

  • Contact form integration

  • Social media links

  • Google Maps and Google Analytics setup

Additional services (SEO campaigns, paid advertising, advanced integrations, content creation, etc.) are not included unless purchased separately.


3. Timeline & Deliverables

  • Projects generally begin within 2–3 business days after order placement and deposit (if applicable).

  • Standard completion time is 3–4 weeks, assuming timely client feedback and content submission.

  • Delays in providing content, approvals, or logins may extend project timelines.


4. Payment Terms

  • Project Investment: Listed at checkout for each plan.

  • Payment Schedule: Unless otherwise noted, 50% deposit upfront and 50% balance due before site launch.

  • Payments are non-refundable once work has begun, except as required by law.


5. Revisions & Client Responsibilities

  • Each plan includes 2 rounds of revisions per milestone (unused rounds do not roll over).

  • Revision requests must be submitted within 5 business days of deliverables being sent.

  • The client must provide content, feedback, and approvals in a timely manner.


6. Scope Changes & Out-of-Scope Work

  • Any work requested outside the agreed project scope (as defined in the selected Website Design Plan, proposal, or Statement of Work) will be treated as a scope change.

  • Scope changes may include (but are not limited to) extra design revisions beyond the included rounds, additional pages, new functionality, advanced integrations, or major content changes after approval.

  • Scope changes will be billed at Envision’s current hourly or project rate, which will be disclosed prior to starting the work.

  • Scope changes may also extend the project timeline. Clients will be informed in writing of any additional cost and time impact before work begins.

  • Approval of scope change work may be provided by email, written acknowledgment, or checkout of a scope add-on item, and such approval will be deemed binding.


7. Ownership, Rights & Termination

  • The client owns the completed website deliverables once payment is made in full.

  • Envision retains rights to showcase the project in its portfolio and marketing materials.

  • Either party may terminate before completion with written notice. Deposits are non-refundable, and the client is responsible for costs incurred to date.

  • Envision is not responsible for post-launch downtime, revenue loss, or issues unless the client has purchased an active maintenance plan.


8. Liability & Disclaimers

  • Envision provides services “as is” without guarantees of traffic, revenue, or search engine ranking.

  • Envision is not liable for indirect, incidental, or consequential damages related to the website or services.


9. Incorporation into Main Terms

These Web Design Terms are an addendum to and made part of Envision’s general Terms of Service. In the event of a conflict, these Web Design Terms control for web design services.

Envision Marketing Agency, LLC — Website Maintenance Terms & Conditions

Effective Date: September 28, 2025

These Website Maintenance Terms & Conditions (“Maintenance Terms”) apply to all website maintenance services (“Services”) purchased through Envision Marketing Agency, LLC (“Envision,” “we,” “us,” or “our”) and are incorporated into our main Terms of Service. By checking “I have read and agree” at checkout, you agree to be bound by these Maintenance Terms.


1. Overview

Our maintenance services are designed to ensure the ongoing security, stability, and performance of your website. Services are provided on a monthly subscription basis and continue until canceled.


2. Core Services (Included in All Plans)

  • WordPress, theme, and plugin updates

  • Monthly offsite backups of your full website

  • Uptime monitoring

  • Support for minor edits or bug fixes (up to 30 minutes per month)


3. Optional Add-Ons

The following services may be available at additional cost:

  • Malware scanning and protection

  • Monthly performance reports (traffic, uptime, speed)

  • Content updates beyond 30 minutes per month

  • Website hosting (if provided by Envision)


4. Payment Terms

  • Maintenance services are billed monthly in advance.

  • Core service plans start at $79/month; premium plans and add-ons are billed separately.

  • Payments are non-refundable once the service period has begun, except as required by law.

  • All payments must be made on time to avoid suspension of services.


5. Termination

  • Maintenance plans are month-to-month.

  • Either party may cancel with 14 days’ written notice prior to the next billing date.

  • No refunds are issued for unused portions of a month once billing has occurred.


6. Limitations of Service

  • Minor edits/bug fixes are capped at 30 minutes per month for core plans. Additional work may require a separate agreement or billable hours.

  • Maintenance services do not include major redesigns, new functionality, or SEO/marketing services unless purchased separately.


7. Liability & Disclaimers

  • Envision makes best efforts to secure and maintain your website but cannot guarantee 100% uptime, protection against all attacks, or freedom from errors.

  • Envision is not liable for losses caused by third-party hosting providers, plugin developers, or factors outside our control.


8. Incorporation into Main Terms

These Maintenance Terms are an addendum to and made part of Envision’s general Terms of Service. In the event of a conflict, these Maintenance Terms control for maintenance services.

Envision Marketing Agency, LLC — Website Hosting Terms & Conditions

Effective Date: September 28, 2025

These Website Hosting Terms & Conditions (“Hosting Terms”) apply to all hosting services purchased from Envision Marketing Agency, LLC (“Envision,” “we,” “us,” or “our”) and are incorporated into our main Terms of Service. By checking “I have read and agree” at checkout, you agree to be bound by these Hosting Terms.


1. Hosting Services Provided

  • WordPress hosting on secure, managed servers

  • Daily backups

  • Server-level security and caching

  • SSL certificate included

  • Storage allowance depending on plan (e.g., 1GB or 5GB)


2. Hosting Terms & Limitations

  • Hosting is billed at $29/month, or annually at a discounted rate.

  • Hosting includes technical support for server-related issues only.

  • Hosting does not include content edits, plugin troubleshooting, or design changes unless you also have a Website Maintenance Plan.

  • Storage limits apply as defined by the selected plan. Exceeding limits may result in additional fees or upgrade requirements.


3. Termination & Migration

  • Hosting services are month-to-month and may be canceled with 14 days’ notice.

  • Upon cancellation, you may request a migration of your files. We will provide files and database backups upon request, but we are not responsible for third-party migration work unless purchased separately.


4. Liability & Disclaimers

  • Envision makes best efforts to provide secure, reliable hosting but cannot guarantee 100% uptime or immunity from cyberattacks.

  • Envision is not liable for outages or data loss caused by factors outside of our control (e.g., upstream providers, natural disasters, client misuse).

  • Clients are responsible for maintaining current backups if hosting is canceled or migrated.


5. Incorporation into Main Terms

These Hosting Terms are an addendum to and made part of Envision’s general Terms of Service. In the event of a conflict, these Hosting Terms control for hosting services.

Envision Marketing Agency, LLC — Instagram Growth Terms & Conditions

Effective Date: September 28, 2025

These Instagram Growth Terms & Conditions (“Growth Terms”) apply to all Instagram growth services purchased from Envision Marketing Agency, LLC (“Envision,” “we,” “us,” or “our”) and are incorporated into our main Terms of Service. By checking “I have read and agree” at checkout, you agree to be bound by these Growth Terms.


1. Services Provided

Our Instagram growth services include:

  • Organic growth via targeted engagement strategies

  • Audience targeting by niche, location, or hashtags

  • Monthly follower tracking and engagement reports (Premium Plan only)

  • Strategy consultation as needed (Premium Plan only)

Note: Growth services do not include content creation, posting, or ad campaigns unless purchased separately.


2. Term & Pricing

  • Instagram growth services are billed on a monthly subscription basis.

  • Pricing:
      • Standard Plan: $147/month
      • Premium Plan: $247/month (includes reporting + consultation)

  • Subscriptions renew automatically until canceled.

  • Clients may cancel at any time with written notice before the next billing cycle.


3. Client Responsibilities

  • The client must provide valid Instagram login credentials and accurate brand targeting preferences.

  • The client is responsible for creating and posting content unless otherwise contracted.

  • Envision is not responsible for lost access due to incorrect login details, account restrictions, or actions outside of our control.


4. Disclaimer

  • Results will vary depending on factors such as account history, niche, audience engagement, and changes in the Instagram algorithm.

  • Envision does not guarantee specific follower numbers, engagement rates, or revenue outcomes.


5. Liability

  • Envision will use best practices for organic growth but cannot guarantee protection against account suspensions, bans, or penalties caused by Instagram’s platform rules.

  • The client acknowledges and accepts the inherent risks of using third-party growth services on social media platforms.


6. Incorporation into Main Terms

These Growth Terms are an addendum to and made part of Envision’s general Terms of Service. In the event of a conflict, these Growth Terms control for Instagram growth services.

Envision Marketing Agency, LLC — SEO Services Terms & Conditions

Effective Date: September 28, 2025

These SEO Services Terms & Conditions (“SEO Terms”) apply to all search engine optimization (SEO) services purchased from Envision Marketing Agency, LLC (“Envision,” “we,” “us,” or “our”) and are incorporated into our main Terms of Service. By checking “I have read and agree” at checkout, you agree to be bound by these SEO Terms.


1. Services Provided

Our SEO services may include, depending on the selected plan:

  • On-page optimization (meta tags, headings, URLs, internal linking)

  • Keyword research, targeting, and content optimization

  • Monthly performance reporting

  • Blog content strategy (Pro Plan only)

  • Local SEO support (if applicable)

Additional services (e.g., link building, paid ads, social media management, full content writing) are available separately unless explicitly included in the plan.


2. Term & Pricing

  • SEO services are billed on a month-to-month subscription basis.

  • Pricing:
      • Starter Plan: $500/month – Optimization for up to 5 pages
      • Pro Plan: $1,000/month – Includes blog content strategy, advanced reporting, and keyword tracking

  • Clients may cancel services with 14 days’ written notice before the next billing cycle.


3. Client Responsibilities

  • Client must provide timely access to their website, hosting, analytics, and other necessary tools.

  • Client must review and approve recommended content/changes promptly to avoid delays.

  • Client acknowledges that SEO effectiveness depends partly on ongoing content, site structure, and competition.


4. Disclaimer

  • Envision makes no guarantees of specific rankings due to the constantly changing nature of search engine algorithms.

  • Results will vary based on industry competitiveness, website history, and adherence to SEO best practices.


5. Liability

  • Envision is not liable for fluctuations in search engine rankings, penalties resulting from algorithm updates, or third-party actions beyond our control.

  • Client acknowledges that SEO is a long-term investment and results may take several months to materialize.


6. Incorporation into Main Terms

These SEO Terms are an addendum to and made part of Envision’s general Terms of Service. In the event of a conflict, these SEO Terms control for SEO services.

Envision Marketing Agency, LLC — Refund Policy

Effective Date: September 28, 2025

Envision Marketing Agency, LLC (“Envision,” “we,” “us,” or “our”) strives to provide high-quality services to every client. Because of the nature of digital and creative services, most purchases are non-refundable once work has begun. This Refund Policy explains when refunds may be issued across our service offerings.


1. Website Design Services

  • Deposits (typically 50%) are non-refundable once work begins.

  • If a client cancels before project completion, the client is responsible for costs of work performed to date (minimum 30% of total project fee).

  • Final payments are non-refundable once deliverables have been provided or a site has launched.


2. Website Maintenance Plans

  • Billed monthly in advance and non-refundable once the service period begins.

  • Cancellations take effect at the end of the current billing cycle.

  • No partial or prorated refunds for unused time within a month.


3. Website Hosting

  • Hosting is billed monthly or annually.

  • Payments are non-refundable once the billing period begins.

  • Clients may cancel hosting with 14 days’ notice prior to renewal; service continues until the end of the paid period.


4. Instagram Growth Services

  • Subscriptions are billed monthly and renew automatically.

  • Payments are non-refundable once access to services has started.

  • Clients may cancel with notice prior to the next billing cycle to avoid future charges.


5. SEO Services

  • SEO plans are billed monthly and are non-refundable once the billing period begins, due to the nature of ongoing optimization work.

  • Clients may cancel with 14 days’ written notice prior to the next billing date.


6. General Terms

  • Refunds, if granted as an exception, will be issued to the original payment method only.

  • We reserve the right to deny refund requests that fall outside this policy.

  • Any disputes must follow the process outlined in our Terms of Service.

📞 Envision Marketing Agency | Terms of Service & Agreement’s

Revision Policy – Envision Marketing Agency

At Envision Marketing Agency, we want you to love your website — and we’re committed to working closely with you to get it right. To keep the project efficient and ensure a high-quality experience for every client, we’ve established the following revision policy:


🔁 What’s Included

Each website package includes a set number of revision rounds as outlined below:

PackageRounds of Revisions
Starter Package1 Round
Standard Package2 Rounds
Business Package3 Rounds
eCommerce Package5 Rounds

A “round” of revisions refers to a batch of feedback provided at one time, ideally consolidated. You’ll have the opportunity to share your requested edits, and we’ll apply them all in that round.


🔍 What Qualifies as a Revision?

Revisions include reasonable adjustments such as:

  • Text changes or corrections

  • Image swaps

  • Layout tweaks (alignment, spacing)

  • Color/font adjustments (within branding scope)


🚫 What’s Not Included in a Revision

The following would require additional time and may incur extra fees:

  • Complete redesign or layout overhauls

  • New pages or features not in the original scope

  • Structural changes (e.g., switching to a different platform or template mid-project)

  • Requests submitted after the final revision round is complete


Timing and Process

To keep projects on track:

  • Revisions must be submitted within 3 business days of delivery

  • All feedback should be consolidated in each round (multiple emails or scattered feedback may delay turnaround)

  • Revisions are typically completed within 1–3 business days depending on complexity


Need More Revisions?

We offer additional revisions at a flat rate of $49 per round or $99/hour for larger scope adjustments.

This ensures you still have flexibility while allowing us to maintain efficiency and quality.